IT infrastructure for Alberta businesses that can't afford downtime
Managed IT, cybersecurity, and Microsoft 365 for growing businesses that need reliable, end-to-end coverage. We run your IT environment end-to-end so you focus on the business, not the technology.
Book Your Free IT Assessment
We'll review your current environment and give you an honest picture of where things stand no pitch, no pressure.
Built for businesses where IT failure has real consequences
We focus on five industries in Alberta and BC where data security, compliance, and uptime aren't optional.
Legal & Accounting
Client confidentiality, data security, and remote access without putting privileged files at risk.
Energy & Oil & Gas
Field and office environments, compliance requirements, and operational continuity across multiple sites.
Healthcare & Medical
PIPEDA compliance, clinic network management, and secure access to patient records across locations.
Construction & Engineering
Multi-site coordination, project file access, and IT infrastructure that scales with your project load.
Finance & Insurance
Regulatory compliance, secure client data handling, and the reliability your clients expect from you.
Three disciplines. One accountable team.
We don't hand you a stack of tools and leave. We own and operate your IT environment monitoring, security, and cloud under a single monthly agreement.
Managed IT Operations
Day-to-day management of your IT environment. Devices, users, networks, and incidents handled through standardized processes so work runs without firefighting.
- Proactive monitoring & alerting
- Helpdesk & end-user support
- Patch management & maintenance
- Device & asset management
- Vendor & license coordination
Cybersecurity
Security built into daily operations not layered on as an afterthought. Identity, endpoint, and access controls applied consistently across your environment.
- Endpoint detection & response
- Identity & access management
- Email security & phishing protection
- Security awareness training
- Vulnerability & compliance reviews
Microsoft 365 & Cloud
Ongoing management of your M365 tenant, cloud infrastructure, and user identities. Right-sized licensing, proper security configuration, and consistent access controls.
- Cloud & email platform management
- Azure & cloud infrastructure
- User lifecycle & identity management
- Teams, SharePoint & OneDrive
- Backup & disaster recovery
Technologies we work with every day
From assessment to operations in under two weeks
1. Free IT Assessment
We review your current environment devices, security posture, M365 configuration, backup status and give you an honest report. No obligation.
2. Scoped Proposal
Based on what we find, we put together a clear proposal services, scope, and a flat monthly investment. No surprises. No enterprise pricing.
3. Onboarding & Operations
We deploy monitoring, establish baselines, and take ownership of your environment typically within two weeks, with zero business disruption.
What makes us different from every other MSP in Alberta
Most MSPs run on reactive support, legacy tools, and account managers who don't know your business. We operate differently.
Local and accountable
We're based in Airdrie and work with businesses across Calgary, Edmonton, and Western Canada. When something goes wrong, you reach a person who knows your environment not a ticket queue.
Modern stack, no legacy overhead
We run on purpose-built MSP tooling not the bloated, decade-old platforms most providers use. That means faster response times, cleaner reporting, and lower operating costs passed on to you.
Security is part of operations not an upsell
We don't charge extra to lock down your M365 tenant or enforce MFA. Security controls are part of how we run every environment. It's the baseline, not an add-on tier.
Right-sized licensing
We source the right tools for your environment not the ones with the best margins for us. Microsoft 365, security, backup, and cloud licensing are matched to what you actually need, with no vendor lock-in.
Trusted by businesses across Alberta and BC
"IT Works Managed Services has been an absolute pleasure to work with. Their team is knowledgeable, responsive, and genuinely cares about keeping our systems running smoothly and securely. From day one, they took the time to understand our environment and business needs."
"IT Works has been solid and easy to work with quick responses, clear communication, and no overcomplicating things. They handle issues fast and let us focus on our work instead of IT headaches."
"Professional, organized, and very easy to work with. Communication was clear throughout the entire process, and everything moved smoothly from start to finish. Really solid company."
Not sure if your IT environment is where it should be?
Our free IT assessment gives you a clear picture of your security posture, M365 configuration, backup status, and overall risk in under 30 minutes. No pitch, just honest answers.
Book Your Free Assessment →