TechOps is our managed IT services offering, providing proactive monitoring, support, and IT operations for businesses across Alberta and British Columbia.
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Standardized, proactive IT operations for growing businesses. We design, run, and continuously improve your IT environment so systems stay reliable, secure, and predictable.
Day-to-day operation of your IT environment, including monitoring, patching, user and device management, and incident response. All activities are delivered through standardized, documented processes to keep systems stable and users productive.
Security is built directly into daily operations through continuous monitoring, identity and access management, and incident response. This reduces risk while ensuring protections remain practical and aligned with how your business actually works.
Ongoing management of Microsoft 365, cloud services, and user identities, including access control, configuration, and lifecycle management. This supports modern, hybrid work while maintaining consistency and security.
Managed backups, recovery planning, and regular validation ensure systems and data can be restored quickly when issues occur. Continuity is treated as an operational responsibility, not a last-minute response.
All TechOps services are delivered by our Canadian-based team. We do not offshore support or rely on third-party helpdesks.
Our team operates in the same time zones as our clients, issues are handled promptly and conversations are straightforward
By keeping TechOps internal and centralized, we maintain consistent standards across every client environment.
Comprehensive managed IT services for seamless business operations.
Contact Us
Ready to streamline your IT? Reach out:info@itworksmsp.ca
Proactive support, secure systems, expert guidance.