Managed IT Services & Cybersecurity for Businesses in Alberta and BC

IT Works MSP provides reliable local managed IT services, cybersecurity, and cloud operations for small and mid sized businesses across Alberta and British Columbia.

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What Makes IT Works Different

Core IT Operations, Delivered End-to-End

We take full ownership of the systems businesses rely on every day.

From day-to-day operations to security and cloud environments, we run IT as a structured, predictable service so teams can focus on their work instead of firefighting issues.

TechOps

Technology Operations

Day-to-day operation of your IT environment, including monitoring, patching, user and device management, and incident response. Systems are maintained through standardized processes to keep work running smoothly.

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CloudOps

Cloud & Identity Operations

Ongoing management of Microsoft 365, cloud services, and user identities to support modern, hybrid work. Access, configuration, and lifecycle changes are handled consistently and securely.

Explore Cloud Options
SecOps

Security Operations

Security is built directly into daily operations through identity management, endpoint protection, and continuous monitoring. This reduces risk without adding friction for users.

See Security Services
Service Locations

Based in Airdrie, Supporting Business Across Western Canada.

Based in Airdrie, Alberta, providing proactive managed IT services for local businesses. Our team also delivers reliable on-site and remote IT support across Calgary, Edmonton, Kelowna, and Vancouver.

Client Success Stories

Trusted by Businesses Like Yours

Review Us On Google

See how our managed IT services help organizations stay secure, productive, and focused on growth—without the hassle of in-house IT.

[headshot] image of customer giving a testimonial (for a ai biotech company)
S D, Finance

"It Works Managed Services has been an absolute pleasure to work with. Their team is knowledgeable, responsive, and genuinely cares about keeping our systems running smoothly and securely. From day one, they took the time to understand our environment and business needs... Read more

Source: Google Reviews
[headshot] image of customer (for a home inspector)
T B, Education

IT Works has been solid and easy to work with—quick responses, clear communication, and no overcomplicating things. They handle issues fast and let us focus on our work instead of IT headaches.

Source: Google Reviews
[headshot] image of customer (for a bars & pub)
J R, Developer

I recently completed some work for IT Works MSP and had a great experience. Their team was professional, organized, and very easy to work with. Communication was clear throughout the entire process, and everything moved smoothly from start to finish. Really solid company, I’d happily work with them again!

Source: Google Reviews
The Results of a Proactive IT Model

Measurable Improvements Across IT Operations

When IT is managed as a structured, proactive service, performance improves across the board. Faster issue resolution, reduced downtime, predictable costs, and stronger security are the natural result of standardized systems and consistent operations.
2–3× Faster Issue Resolution
Compared to reactive or break-fix IT models.
Predictable Monthly Costs
Replacing unexpected break-fix expenses with consistent operations.
Stronger Security Posture
Security controls applied consistently across systems and users.
30-50% Less Downtime
Achieved through proactive monitoring, patching, and maintenance.
An Operational Approach to Managed IT

What makes IT Works different?

We design and operate IT environments with consistency, ownership, and long-term reliability in mind.

Book Your Free IT Assessment Today!

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Still have more questions?

Click the links to view FAQ page or reach out directly, email: info@itworksmsp.ca or call 1 (800) 566-4188